How we handle the information you send us through this website.
Fix & Go Property Maintenance Ltd ("we", "us") is responsible for the personal information collected through this website. This page explains what we collect and why.
When you send an enquiry we collect the details you type into the form: your name, email address, phone number, postcode or area, the service you need and your message. If you phone or email us directly, we hold the details you give us.
We use your details only to reply to your enquiry, provide a quote and carry out any work you ask us to do. We do not sell your information and we do not share it with third parties for marketing.
Enquiry forms are passed to our email inbox by an online form service (FormSubmit). We may share the details needed to carry out a job with the engineer or tradesperson who will attend, and with our accountants where required for invoicing and records.
We keep enquiry details for as long as needed to deal with your request, and job and invoice records for the period the law requires.
You can ask us to see, correct or delete the information we hold about you, or object to how we use it. You can also complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your data.
For any privacy question, email fixngoltd@gmail.com or call 07738 737 000.